IT Application Manager & Functional Business Analyst -Track & Trace and HSE Processes
Parma, IT
About us
Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.
Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.
Chiesi Corporate Functions
GLOBAL ICT
The ICT Department plays a pivotal role in supporting Chiesi’s evolution into a digital and data-driven company. It is structured around five strategic pillars: Skills, Team, ICT Global Architecture, Communication, and GICT Processes. Through this integrated approach, the ICT Department partners with the business to unlock value, drive transformation, and enable sustainable innovation across the Group.
Who we are looking for
This is what you will do
The IT Application Manager & Functional Business Analyst partners with Track & Trace and Health Safety Environment (HSE) teams to translate business needs into effective IT solutions. The role focuses on functional analysis, application ownership and solution evolution within a regulated pharmaceutical environment, with limited involvement in project management activities mainly related to feasibility studies.
You will be responsible for
- Act as a trusted IT partner for track & trace, HSE and other relevant stakeholders
- Collect, analyze and translate business requirements for the evolution of managed applications
- Support the definition of future (“to‑be”) processes and functional solutions
- Manage applications within own scope across their lifecycle, ensuring stability, compliance and continuous improvement, monitoring also their performance and adoption
- Contribute to feasibility studies, impact assessments and solution evaluations
- Support testing activities, documentation, change management and handover to support teams
- Ensure adequate documentation and support change management activities to facilitate adoption
- Collaborate with internal teams and external partners in line with ICT governance and GxP requirements
You will need to have
- 5+ years of experience in IT roles, preferably as Functional Analyst and/or Application Manager
- Solid knowledge of Manufacturing processes, ideally within a pharmaceutical or regulated environment
- Proven experience working in regulated environments (GxP)
- Strong analytical skills, proactive mindset and ability to work in international and cross-functional teams
- Clear communication skills and customer‑oriented approach
- Flexibility, adaptability, and problem-solving attitude
- Degree in Computer Science, Engineering or other scientific disciplines
- English: minimum B2 level
We would prefer for you to have
- Highly desirable: solid knowledge of track & trace and manufacturing processes. Experience with HSE processes is considered a plus.
- Highly desirable: functional experience on SAP Advanced Track & Track for Pharmaceuticals or other Track & Trace solutions.
Location
- Parma Headquarters with hybrid working arrangement combining presence in the office and remote working
- Occasional international travel (up to 10%)
What we offer
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.
We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.
Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business. All qualified applicants receive consideration for employment based on attitude and merit, without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military status, gender identity or expression, or any other basis protected by applicable laws. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
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