Head of Quality Process

Date:  21 Mar 2026
Department:  Corporate Quality Operations
Business Area:  Quality
Job Type:  Direct Employee
Contract Type:  Permanent
Location: 

Parma, Dublin or locations in , IT

About us

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

 

Global Technical Operations & Supply 

Chiesi Group has three production plants:

Parma (Italy), the strategic hub for the production and distribution of our products, serving as an international supply center with exports to over 80 countries. Here, solid medicines such as tablets and dry powders for inhalers, solutions and suspensions for inhalations and sterile suspension vials for endotracheal administration are produced.

In 2024, a new Biotech Centre of Excellence has launched in Parma. The new facility is dedicated to developing and producing monoclonal antibodies, enzymes, and other proteins.

Blois-La Chaussée Saint Victor plant (France), a center of excellence specializing in the production of Dry Powder Inhalers and Metered Dose Inhalers (MDIs). The site manages direct distribution to customers in the French market and exports to other markets, effectively meeting both local and international needs.

Santana de Parnaiba (Brazil), specialized in the production of pressurized solutions and suspensions for inhalation therapy (pMDIs). Additionally, it has an area dedicated to nasal sprays for the European market. Santana produces pressurised solutions and suspensions for inhalation therapy (MDI).

In 2025, a new investment in Nerviano (Italy) has been announced with the construction of a new facility which will be primarily dedicated to manufacturing carbon minimal inhalers (reinforcing the company’s commitment to both patients’ health and sustainable healthcare solutions), dry powder inhalers and sterile biological products.

 

Who we are looking for

Position Overview

The Global Quality Process Head is a strategic leader responsible for designing, implementing, and maintaining a harmonized, compliant, and efficient Quality Management System (QMS) across all global pharmaceutical operations. This role ensures alignment with regulatory requirements, supports product lifecycle management and drives a culture of continuous improvement and quality excellence.

You will be responsible for

  • Develop and lead the global QMS strategy, ensuring alignment with business goals and regulatory expectations.
  • Establish governance frameworks for quality systems oversight
  • Ensure QMS compliance with global regulatory standards
  • Oversee core QMS processes: CAPA, Change Control, Deviations, Document Management & Training
  • Drive harmonization and simplification of quality processes across sites and functions.
  • Support the implementation and optimization of electronic QMS platforms (e.g., Veeva Vault QMS and QDocs)
  • Lead global training needs for the global quality organisation
  • Lead and develop a global team of quality systems professionals
  • Collaborate cross functionally with stakeholders reg affairs, IT, operations, engineering
  • Lead collaboration forums for QMS quality systems across the network globally with the local quality system process owners to drive best practices and continuous improvements

You will need to have

  • Bachelor’s degree in Pharmacy, Life Sciences, Engineering, or related field (Master’s or PhD preferred).
  • Minimum 15 years of experience in pharmaceutical quality systems, with at least 5 years in a global leadership role.
  • Deep understanding of global pharmaceutical regulations and GxP requirements.
  • Proven experience in leading QMS transformations and digital implementations.
  • Strong leadership, communication, and stakeholder engagement skills.

We would prefer for you to have

  • Experience with regulatory inspections (FDA, EMA, PMDA, etc.).
  • Expertise in clinical & commercial GMP/GDP quality systems.
  • Experience working and leading in a global matrixed work environment an advantage

Location

Hybrid – Parma, Dublin or other strategic locations in Europe

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business. All qualified applicants receive consideration for employment based on attitude and merit, without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military status, gender identity or expression, or any other basis protected by applicable laws. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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