Lead, Field Medical Team - Critical Care, US
USA, US
About us
Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with 90 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.
Chiesi USA
Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.
What we offer
Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."
Who we are looking for
Purpose
- As Lead of the CARE field medical team, your primary purpose is to serve as the organizational conduit between US Medical Affairs leadership and our CARE field based medical science liaison (MSL) teams in order to set strong strategic direction, inspire compliant excellence in scientific engagement, foster strategic partnerships, and ensure the MSL team is listening with true curiosity to the voice of the customer aligned to the overall medical plan across the lifecycle of our products and pipeline assets in the USA.
- To achieve the primary purpose the East/West Lead will recruit, onboard, and support the ongoing development of a competent and diverse team of MSLs supporting the CARE portfolio in the USA.
- The Lead will provide authentic, selfless, empathetic leadership for the CARE field-based Medical Science Liaisons, set clear expectations and provide constructive feedback in an encouraging and inspiring manner to build team member development and organizational resilience and trust.
- The Lead will foster cross-functional collaboration between the MSL team and key company departments to assure alignment during the development, implementation and execution of the medical strategy, and product specific medical plans.
- We are open to candidates based anywhere in the US
Main Responsibilities
- MSL Team Management & Oversight
- MSL recruiting, onboarding, and supporting development activities.
- Supervise the development of KOL engagement plans and quarterly field medical engagement plans (QMEP) aligned with the overall goals and medical strategy.
- Regular and direct time directly observing and evaluating MSL field activities, offering feedback and coaching to support and ensure improvement of skills and expertise that impact performance, engagement excellence, compliance with policies and regulations, and professional development.
- Monitor and focus MSL operational efficiencies to ensure correct balance towards external-facing activities.
- Ensure all MSLs complete all corporate training requirements on time and demonstrate compliance with applicable internal and external policies and regulations.
- Provide for on-going education of MSLs for assigned therapeutic area through development of new materials as well as updating of existing materials.
- MSL Program Strategy
- Develop strategic engagement plans and other MSL activities aligned to the overall customer/medical plan and QMEPs for the therapeutic area goals and objectives.
- Communicate with medical affairs leadership to ensure alignment, share best practices/ and key learnings across the organization to enhance Chiesi Medical Affairs abilities and meet/exceed department objectives.
- Partner with key personnel within Chiesi USA and Chiesi Corporate, national sales director, regional sales managers, corporate account managers, marketing, market access and regulatory team for advancement of medical/strategic objectives to ensure alignment and role clarity.
- Monthly/quarterly reports of team MSL impact supporting the medical strategic imperatives insights gathered. Routinely develop and monitor territory QMEPs.
- Lead/facilitate scientific meetings/congress planning; serve as a representative of Chiesi USA during congresses and other external meetings.
- Manage budget appropriately and ensure financial resources are used responsibly by direct reports.
Experience Required
- At least 5 years clinical experience in clinical patient care setting or pharmaceutical industry
- Experience in pharmaceutical industry as a field medical people manager (or similar pharmaceutical industry role) for at least 2 years (preferred)
- Demonstrated ability to create a trusting and inspiring culture while managing and leading a high performing team of professionals
- Knowledge and experience in interpreting and adhering to FDA regulations regarding product promotion, scientific exchange, and health care practitioner guidelines
- Demonstrated proficiency in written, verbal, and face-to-face communications to effectively present information to and influence/support decision-making of managers, working partners, and governmental agencies
- Ability to successfully manage multiple tasks and multifunctional resources concurrently while maintaining high attention to detail when responding to changing priorities, ambiguity, and sometimes aggressive deadlines
- Proficient in MS Office (Word, Excel, PowerPoint, Teams), Adobe, etc.
- Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.
Education
Graduate level degree (PharmD., M.D., D.O., PhD, DNP, MS or appropriate healthcare professional degree) (preferred)
Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
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