Customer Service Professional

This is what you will do

We are seeking a collaborative, analytical, and commercially minded Reimbursement & Pricing professional to support the Canadian rare diseases business. This role requires strong knowledge of Canadian reimbursement, pricing, HTA (CDA and INESSS), pCPA & payer engagement, and cross-functional launch execution, with the ability to operate in a dynamic affiliate environment while maintaining the highest compliance standards. 

The Manager, Value & Pricing Strategy & Pricing will support development and execution of Canadian access and pricing strategies for current and future rare disease products. The role will coordinate HTA and payer activities, support pricing governance and scenario analysis, contribute to pCPA and provincial reimbursement planning, and provide reimbursement insights. 

You’ll be responsible for:

• Reimbursement Strategy
  • Support development and execution of Canadian access strategies for new and existing rare disease products.
  • Develop reimbursement pathways and access plans for launches, line extensions, and lifecycle opportunities.
  • Monitor federal, provincial, private payer, and healthcare policy changes and assess implications for Chiesi Canada.
  • Translate access insights into clear recommendations for brand planning, forecasting, and strategic decision-making. 
• Pricing
  • Contribute to Canadian pricing strategy development, governance, and internal approval processes.
  • Conduct pricing analyses, scenario modeling, and financial impact assessments to support reimbursement and business decisions.
  • Assess implications of PMPRB regulations, Canadian pricing policy, international reference pricing, and evolving market access policies.
  • Support assumptions required for pricing, reimbursement, business development, launch readiness, and long-range planning. 
• HTA, Evidence & Value Communication
  • Coordinate Canadian HTA activities, including CDA-AMC and INESSS submissions, in partnership with HEOR, Medical Affairs, and external vendors.
  • Support development of value dossiers, budget impact models, economic evidence, and payer communication materials.
  • Coordinate responses to payer, HTA, and reimbursement stakeholder questions and information requests.
  • Identify evidence gaps and recommend local initiatives to strengthen reimbursement submissions and value propositions. 
• Payer Relations & Contracting Support
  • Build and maintain compliant relationships with key payer and reimbursement stakeholders at national, provincial, and private payer levels. 
  • Support planning and preparation for pCPA and provincial reimbursement discussions.
  • Assist with Product Listing Agreement planning, implementation support, tracking, and internal coordination.
  • Collaborate with Finance, Legal, Patient Services, Global Value, and Commercial partners on access and reimbursement deliverables. 
• Cross-Functional Collaboration & Compliance
  • Serve as a Canadian value and pricing subject matter expert within cross-functional launch and brand teams.
  • Partner with Commercial, Medical, Finance, Regulatory, Patient Services, HEOR, and Global colleagues to align access strategy with business priorities.
  • Ensure all activities comply with applicable laws, regulations, company policies, SOPs, and relevant Canadian industry codes.
  • Protect confidential pricing, reimbursement, payer, and commercial information in accordance with company requirements. 

You will need to have

• Bachelor’s degree in pharmacy, Health Sciences, Life Sciences, Economics, Public Health, Business, or a related field.
• Minimum five years of experience in market access, pricing, reimbursement, payer relations, HEOR, or related roles within pharmaceutical or biotechnology organizations.
• Strong understanding of Canadian HTA, pCPA, PMPRB, provincial reimbursement, private payer processes, and the broader Canadian healthcare environment.
• Demonstrated ability to manage multiple priorities, cross-functional deliverables, external partners, and changing business needs.
• Strong analytical, financial modeling, project management, communication, and stakeholder engagement skills.
• High attention to detail and ability to prepare executive-ready payer, pricing, and reimbursement materials. 

We would prefer for you to have

• Rare disease, specialty care, biologics, orphan drug, or launch experience.
• Experience supporting or leading CDA-AMC, INESSS, pCPA, provincial listing, or private payer submissions.
• Experience with value dossiers, budget impact models, payer research, pricing governance, and payer access tools or dashboards.  

Location

• Full-time role within Chiesi Canada Commercial, reporting to the Head of Commercial, Canada
• Hybrid/remote working arrangement subject to company policy and business needs.
• Travel within Canada and occasional international travel may be required for payer, internal, global, or cross-functional meetings.