Sr. Scientist, Medical Communications

Date:  Nov 21, 2022
Department:  Medical Affairs
Job Type:  Direct Employee
Team:  Mktg, Market Access, Bus. Excellence & Med. Affair
Contract Type:  Permanent

Cary, NC, US

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels. 
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities. 

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work. 
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees.   Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues.  Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."



  • This role is an important member of the Medical Affairs team who will be responsible for the Medical Information function for all Special Care Business Unit drug products at Chiesi USA. The qualified candidate will be responsible for managing, processing, escalating, and responding to all medical information inquires according to processes, regulations, and standards.
  • The qualified candidate will also be responsible for the Medical review of promotional and non-promotional communication materials for the Special Care Business Unit. 
  • The position is an office-based role located at our office in Cary, NC

Main Responsibilities

Medical information

  • Manage reception, triage, escalation, and process of Medical Information Requests (MIRs) for the Special Care Business Unit at Chiesi USA
  •  Manage, run, and maintain the medical information management system for Special Care Business Unit at Chiesi USA
  • Oversee the quality of medical information call center inquiry and response handling through regular auditing and by conducting periodic drug product training for call center in assigned therapeutic area
  • Develop, maintain, manage, and review medical FAQs, Standard and Custom Medical Information Response Letters
  • Provide regular reporting of insights and metrics from medical information activities


Medical Review of Promotional and Non-Promotional Communications

  • Responsible for managing the Medical Review Board (MRB) for all Special Care Business Unit drug products at Chiesi USA; including but not limited to, providing support with development, review and/or approval medical affairs materials
  • Serve as the lead Medical reviewer on the Promotional Review Board (PRB) for all Special Care Business Unit drug product commercial communication materials


General Medical Affairs & Communications

  • Participate in the development and growth of the medical communications function within medical affairs. Contribute to long-range planning, manage project plans, budgets, vendor oversight, business process management, systems optimization, and document repositories
  • Support medical information booth and scientific insight gathering at congresses; provide Medical Affairs team with knowledge and intelligence from scientific congresses, and the literature
  • Support field-based scientific communications by working closely with the medical science liaison team to ensure the accuracy, relevancy, and up-to-dateness of therapeutic area scientific knowledge
  • Manage and administer the scientific medical affairs library within Medical Affairs systems
  • Develop and maintain internal and external stakeholder relationships; represent Chiesi at meetings and conferences, in interactions with KOLs and in collaboration with other functions.
  • Manage multiple priorities with great attention to detail and a sense of urgency

Experience Required

  • PharmD or PhD in life sciences or equivalent required. Advanced science degree with demonstrated experience will also be considered.
  • Minimum of 4+ years of medical information and medical affairs experience which may also include safety, regulatory, publications, promotional review, and scientific communications
  • Effective written and spoken communication skills in combination with the ability to critically analyze and summarize scientific data, for scientific and non-scientific audiences
  • Knowledge of medical information standards and regulations relevant to the US
  • Knowledge of medical information tools and systems
  • Experience with medical information call centers is preferred
  • Strong interpersonal skills in developing and maintaining successful stakeholder relationships (internal and external)
  • Project planning and organizational skills
  • Proven ability to collaborate across organizational boundaries
  • Exceptional communication in English, verbal and written
  • High adaptability in managing shifting priorities and short timelines.


  • PharmD or PhD in life sciences or equivalent required. Advanced science degree with demonstrated experience will also be considered.

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business.  All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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