Sr. Operational Excellence Manager, Global Rare Diseases
Boston, MA, US
About us
Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.
Chiesi USA
Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.
What we offer
Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."
Purpose
Chiesi Global Rare Diseases division currently has an opening for a newly created role of Operational Excellence Manager, reporting to the Head of commercial and operational Excellence - Rare Disease.
The Operational Excellence Manager within the Global Rare Disease Business Unit (GRD) will be a key partner of the GRD Functions’ Heads, ensuring high standards and working with common tools ensuring that GRD is aligned with the broader company strategy deploying synergies as well as reduce inefficiencies and improve efficiency and effectiveness on several different areas of the Business Unit.
This role is based in our office in Boston, MA office, with the flexibility to work from home. Candidates must be available to visit the Boston office weekly.
Main Responsibilities
- Project Planning and Execution:
- Lead the planning, execution, and delivery of projects using Agile methodologies
- Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Including risks, dependencies and potential obstacles as well as mitigation actions
- Stakeholder Management:
- Identify project stakeholders and establish clear communication channels and expectations.
- Collaborate closely with stakeholders to gather requirements, prioritize tasks, and resolve issues or conflicts.
- Engage regularly with heads of other functions within and outside the Business Unit
- Risk Management and Mitigation:
- Identify operational risks, dependencies, and obstacles, and develop mitigation strategies to address them.
- Proactively monitor project progress and performance metrics, taking corrective action as needed to keep projects on track.
- Continuous Improvement:
- Champion Agile principles and practices, promoting a culture of continuous improvement and learning within the project team and organization.
- Conduct retrospectives to reflect on project outcomes, identify lessons learned, and implement process improvements for future projects.
- Monitor effective implementation of strategic plan priorities and highlight potential roadblocks and delays
- Operational Excellence:
- Data sources mapping across different functions and geographies
- System mapping across different functions and geographies
- Connection with IT to understand the tools availabilities in house vs need for outsource
- Gap analysis on available information vs desiderata
- Plan preparation, deployment, implementation and tracking
- Estimate ROI of different projects
Experience Required
- 5+ years’ experience in a Operational Excellence, business operations, analytics and similar
- Proven strategic, analytical and problem-solving skills with ability to translate innovative ideas into actionable plans
- Skilled with data analytics, data tools, and innovative methodologies
- Willing to contribute into Process Improvement
- Project Management capabilities
- Knowledge of project management tools such as smartsheet, and similar
- Tech Savvy
- Knowledge of Agile methodology
- Preferred knowledge of Kaizen and six sigma, six sigma certification not requested but will be considered a plus
- Strong communication skills (verbal and written); proven ability to work cross functionally and liaise across a complex set of stakeholders
- Proven leadership and organizational capabilities
- Time, Budget and risk management are key abilities needed
- Pharma market knowledge, especially rare diseases will be considered a plus
Education
BS/MS degree in Business Administration, Marketing, Engineering, Statistics or other technical, scientific or anyhow quantitivative discipline(s), MBA preferred
Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.
Nearest Major Market: Boston